Terms of Use and Terms and Conditions of Sale

These Terms govern your access to and use of the Jade Blinds UK website and any purchases made from us. By browsing the website, requesting samples, submitting enquiries, opening an account, or placing an order, you agree to be bound by the provisions set out below. If you do not accept these Terms, you must not continue to use the website or our services. We reserve the right to amend these Terms at any time to reflect changes in law, regulatory requirements, or business operations, and any updated version will apply from the date of publication.

Terms of Use

Introduction

These Terms of Use govern your access to and use of the Jade Blinds UK website, whether browsing products, requesting samples, creating an account, or completing a purchase. Continued use confirms acceptance of these Terms. Revisions may occur periodically, with continued access constituting agreement to the changes.

Intellectual Property

All website materials, including text, graphics, images, product descriptions, technical specifications, layouts, branding, logos, databases, and software, are owned by Jade Blinds UK or our licensors. They are protected by copyright, trademark, and design rights. Personal, non-commercial viewing is permitted; reproduction, distribution, modification, or exploitation is prohibited without written consent.

Restrictions on Use

Do not misuse the website or interfere with its operation. This includes unauthorised system access, introducing malware, scraping data, reverse engineering, manipulating prices, or submitting fraudulent orders. All use must comply with applicable laws and standards of online conduct.

Linking and Third Party Content

You may not link to our website in a way implying endorsement without written permission. References to third-party sites are for convenience only; we are not responsible for their content, availability, or data practices. Any interaction is at your own risk.

Website Availability and Liability

The website is provided on an “as-available” basis. Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or misrepresentation. Statutory consumer rights remain unaffected. We are not liable for indirect or consequential losses arising from use of the website.

Governing Law

These Terms are governed by the laws of England and Wales, with disputes subject to the exclusive jurisdiction of English courts. If any provision is unenforceable, the remainder remains in full effect.

Terms and Conditions of Sale

Statutory consumer rights are not affected by these terms.

Placing an Order

Review all selections, fabrics, colours, control options, quantities, measurements, delivery details, and personal information before checkout. Submission of an order does not guarantee acceptance; we may cancel orders due to pricing errors, unavailability, regulatory restrictions, delivery issues, or suspected misuse or fraud.

Product Specifications and Measurements

Made-to-measure goods are produced according to the dimensions you provide; accuracy is your responsibility. Reasonable tolerances apply, and variations may occur due to lighting, screen settings, and dye lots. Samples are strongly recommended.

Prices and Payment

Prices are in pounds sterling and include VAT where applicable. Full payment is required before manufacture or dispatch. Price amendments may occur before order acceptance; you will be notified of any errors.

Delivery

Delivery dates are estimates; delays may occur due to production schedules, courier capacity, or external disruptions. Risk passes on delivery or first attempt, and goods should be inspected immediately.

Substitutions

We do not substitute goods without your consent unless required by law or for minor technical modifications not materially affecting quality or appearance. We will notify you promptly and provide remedies in accordance with consumer legislation.

Cancellations and Returns

Custom or personalised goods generally cannot be cancelled once production starts except where required by law. Standard non-customised products may be returned within statutory periods, provided they remain unused, in original packaging, and resaleable. Refunds are processed after inspection, in accordance with legal requirements.

Guarantees and Warranties

All products include manufacturing warranties covering defects under normal domestic use. Exclusions apply for misuse, improper installation, accidental damage, unauthorised alterations, commercial use, or fair wear and tear. Verified claims may be remedied by repair, replacement, or lawful alternatives.

Business Customers

Liability for business purchases is limited to the value of goods, except where prohibited by law. We are not responsible for loss of profit, business interruption, or indirect/consequential losses, except for consumer protections mandated by law.

Measurement Protection Services

Applicable only to eligible made-to-measure goods, subject to conditions, eligibility, and claim deadlines at purchase. Replacement items must match the original specification; any price difference must be paid before production recommences. Services are limited to one exercise per order unless otherwise stated.

Data Protection

Personal data is processed according to UK data protection laws and our Privacy Policy. It is used solely for legitimate business purposes, including order fulfilment, customer support, fraud prevention, and compliance. Technical and organisational safeguards protect customer information, with identity verification where required.

About Jade Blinds UK

Jade Blinds UK is the trading name of our company. Registered company information, VAT details, and customer service contacts are provided on official documents. We commit to transparent trading, clear communications, and timely customer support.