Yes, all our blinds are made to the measurements you provide for a precise and professional fit.

We provide detailed measurement guides and videos for each blind type to ensure your measurements are correct.

Measurement protection services may apply where available. Otherwise, replacements may be charged if adjustments are required.

Changes can only be made before production begins. Once manufacture starts, alterations are generally not possible.

Custom-made blinds cannot be cancelled after production begins, unless legally required.

Contact our support team immediately with photos, and we will assist with a replacement or repair.

Delivery times vary by blind type and fabric, typically between 2–4 weeks from order confirmation.

Yes, our measurement protection or checking service ensures your blinds will fit correctly before production.

We can advise on special shapes such as bays, arches, or angled windows. Photos or diagrams are recommended.

Yes, if measured correctly. Our guides and optional measurement services help prevent errors.

Yes, a small tolerance of 2–3 mm may exist due to manufacturing standards, which does not affect fit or function.

Replacement parts may be ordered through our support team for existing blinds.

Our measurement and settlement policy applies. We assess evidence such as photos, order confirmations, and guides before any solution.

Yes, provided the error was caused by our production. Measurement errors by the customer may incur a fee.

We provide step-by-step fitting guides, video tutorials, and our team is available for advice via phone or email.