At Jade Blinds UK, we are dedicated to providing a dependable, premium, and fully transparent delivery service for every customer. From the moment an order is placed through to final handover at your door, our logistics processes are designed to ensure clarity, speed, and reliability at every stage. We partner with experienced manufacturers and national courier networks that specialise in handling made-to-measure home products so that your blinds arrive safely, carefully packaged, and in pristine condition. Our systems are built to provide continual communication, allowing you to track progress, plan installations, and feel confident that your order is moving smoothly through production. Whether you are upgrading one room or transforming an entire property, our delivery promise is centred around precision, accountability, and professional care.
We understand that delivery speed, predictability, and flexibility matter just as much as product quality. That is why we offer multiple shipping options designed to accommodate different timelines while maintaining the same high standard of service across all orders. From free qualifying delivery to priority dispatch upgrades, every option is displayed clearly so you can choose what best suits your schedule. Our commitment is simple: no hidden surprises, clear timeframes, and dependable arrival expectations you can rely on.
Orders placed with Jade Blinds UK that exceed £179 qualify for free standard delivery, allowing you to furnish your home without additional shipping costs. This free delivery applies to the entire order rather than individual items, meaning multiple blinds can be added without increasing shipping charges. For orders below this threshold, a single standard delivery fee is applied and will always be clearly displayed at checkout before payment is taken. We believe in transparent pricing, so no delivery charges are ever hidden or introduced unexpectedly after purchase.
Our checkout system automatically calculates applicable delivery fees based on your basket contents and chosen service level, ensuring full clarity before confirmation. Whether you are purchasing one blind or coordinating a multi-room renovation, you can proceed knowing exactly what to expect. Any optional upgrades such as priority dispatch are always clearly labelled and selected only if you choose to add them.
Our standard delivery service covers the entire UK and has been developed to provide a strong balance between speed, affordability, and reliability. Most made-to-measure blinds are dispatched within seven to ten working days, depending on design complexity, fabric availability, control mechanisms, and manufacturing capacity at the time of ordering. These timeframes reflect the care taken to produce custom products to precise specifications rather than mass-produced stock items.
Estimated dispatch dates appear on every product page and are reinforced throughout checkout so you can make informed purchasing decisions before committing. During production, automated updates are sent at key milestones, keeping you informed and reassured. This structured communication allows you to follow the process easily from **Measure → Order → Fit**, removing uncertainty and ensuring you are never left wondering about your order status.
For customers who require faster turnaround, Jade Blinds UK offers a selection of priority manufacturing and dispatch services on qualifying product ranges. These services accelerate production schedules and move eligible orders to the front of dispatch queues, enabling significantly reduced turnaround times for a modest additional fee. Priority options are always clearly displayed on applicable products before they are added to your basket.
Availability of fast delivery upgrades depends on product design, fabric choice, motorisation options, and manufacturing capacity at the time of ordering. Because not every blind can be produced on an accelerated schedule, we make sure only eligible configurations display these options. This ensures accuracy in delivery promises and avoids unrealistic expectations being set during checkout.
FastTrack is available across a wide range of blinds and can be added for a fixed additional fee per order, regardless of how many qualifying items are included in your basket. Orders placed before the stated daily cut-off time will be prioritised for next-working-day dispatch, subject to product eligibility and final manufacturing confirmation. Orders placed after the cut-off will automatically roll forward to the following business day’s production schedule.
Eligible FastTrack products are clearly labelled throughout the site so you can identify qualifying designs quickly. The upgrade can be selected easily at the basket stage, and your revised dispatch estimate will be displayed before payment is taken. This approach allows you to make confident, informed decisions without uncertainty around fulfilment times.
A limited selection of blinds is available with Same Day Express Dispatch, offering the fastest possible turnaround for urgent requirements. When this service is selected and the order is placed before the relevant cut-off time, your blind will be manufactured and dispatched on the same working day for an additional per-item charge. This option is ideal for last-minute renovations, replacement blinds, or urgent installations.
Orders placed after the stated cut-off time will be scheduled for dispatch on the following business day. Because of the intensive production planning required for same-day services, availability is limited and displayed only on qualifying products. We recommend checking eligibility carefully before finalising your basket.
All delivery timeframes quoted by Jade Blinds UK refer to business days only, defined as Monday to Friday excluding bank holidays. Orders placed after priority cut-off times on Fridays, during weekends, or on public holidays will be processed on the next available working day. These timings ensure manufacturing teams and courier partners can maintain consistent service levels.
When selecting any priority upgrade, your estimated dispatch and delivery dates will be shown clearly before payment is taken so that expectations are fully aligned. This transparency allows you to plan installations or appointments with confidence and avoid unnecessary disruption.
Jade Blinds UK delivers across the whole of the UK, including Northern Ireland, the Channel Islands, Isle of Man, Isle of Wight, and the Scottish Highlands and Islands. In some remote or offshore locations, a specialist third-party courier may complete the final stage of delivery at no extra cost to you. Tracking information will always confirm this handover so you remain fully informed.
In these cases, final delivery may take an additional three to five working days beyond mainland estimates due to onward transportation requirements. Oversized blinds or specialist handling needs may also extend transit times slightly. These scenarios are communicated openly to avoid surprises and to ensure realistic expectations are set from the outset.
We provide automated email updates at each major stage of production and dispatch. Once your order leaves our facility, courier tracking details are sent so that you can monitor delivery progress in real time and make arrangements to receive the parcel safely.
Delivery charges apply per order rather than per item. Orders above the free-delivery threshold qualify automatically, while priority upgrades are charged once per order and Same Day services may apply per blind depending on eligibility.
If outer packaging appears damaged, please mark it accordingly when signing for delivery wherever possible. After inspection, contact our customer support team with photographs so we can investigate quickly and arrange a replacement or suitable resolution in line with your consumer rights.